Updated on January 8, 2026

Terms of use

By using VerNova AI (hereinafter referred to as "the Service"), you agree to these Terms of Use. Please read them carefully.

Overview

VerNova is an AI-driven platform powered by specialized Medical LLM (Large Language Model) technology. We provide AI Agent solutions to help clinics and healthcare providers automate consultations, enhance patient engagement, and optimize operational efficiency.

Non-Diagnostic Statement: VerNova provides information and automated responses for educational and administrative purposes only. We do not provide medical diagnoses, clinical treatments, or professional medical advice.

Eligibility

To use Nova, you must:

Be at least 18 years old.
Have the legal authority to represent your clinic or business entity (for B2B users).
Use the service specifically for aesthetic medicine, healthcare consultations, or clinic management purposes.

To use Nova, you must:

Be at least 18 years old.
Have the legal authority to represent your clinic or business entity (for B2B users).
Use the service specifically for aesthetic medicine, healthcare consultations, or clinic management purposes.

Account responsibilities

You are responsible for:

Credential Security: Protecting your access to the VerNova dashboard and API keys.
Content Accuracy: Ensuring the clinic-specific information (e.g., treatment lists, pricing, doctor profiles) you feed into the AI is accurate.
Professional Supervision: Reviewing AI-generated responses to ensure they align with your clinic's professional standards before they reach the end patient.

You are responsible for:

Credential Security: Protecting your access to the VerNova dashboard and API keys.
Content Accuracy: Ensuring the clinic-specific information (e.g., treatment lists, pricing, doctor profiles) you feed into the AI is accurate.
Professional Supervision: Reviewing AI-generated responses to ensure they align with your clinic's professional standards before they reach the end patient.

Acceptable use

You agree not to:

Use the AI to generate misleading medical information or promise unrealistic surgical outcomes.
Attempt to reverse-engineer VerNova’s proprietary Medical AI Agent algorithms or "jailbreak" the LLM.
Use the Service for any unlawful or deceptive marketing practices in the aesthetic industry.

You agree not to:

Use the AI to generate misleading medical information or promise unrealistic surgical outcomes.
Attempt to reverse-engineer VerNova’s proprietary Medical AI Agent algorithms or "jailbreak" the LLM.
Use the Service for any unlawful or deceptive marketing practices in the aesthetic industry.

Intellectual property

All technology, including the VerNova brand, proprietary medical datasets, AI training logic, and software code, are the sole property of VerNova AI.

You retain ownership of your specific clinic data, but VerNova owns the underlying AI architecture and platform tools.

All technology, including the VerNova brand, proprietary medical datasets, AI training logic, and software code, are the sole property of VerNova AI.

You retain ownership of your specific clinic data, but VerNova owns the underlying AI architecture and platform tools.

Limitation of liability

VerNova utilizes advanced AI to simulate human-like consultations, but:

No Medical Liability: VerNova is not liable for any clinical decisions, surgical complications, or patient dissatisfaction resulting from the use of AI-generated information.
Human-in-the-Loop: All AI suggestions should be verified by a licensed medical professional.
Service Availability: We strive for 24/7 uptime but are not responsible for losses caused by technical interruptions or data synchronization delays from third-party platforms (e.g., Messenger).

VerNova utilizes advanced AI to simulate human-like consultations, but:

No Medical Liability: VerNova is not liable for any clinical decisions, surgical complications, or patient dissatisfaction resulting from the use of AI-generated information.
Human-in-the-Loop: All AI suggestions should be verified by a licensed medical professional.
Service Availability: We strive for 24/7 uptime but are not responsible for losses caused by technical interruptions or data synchronization delays from third-party platforms (e.g., Messenger).

Termination

We reserve the right to suspend or terminate access if you misuse the AI technology, violate medical advertising regulations, or breach these terms.

Changes to terms

As AI technology and medical regulations evolve, we may update these terms. Continued use of VerNova means you accept the updated version.

Contact

For questions or legal concerns, reach us at support@vernova.com.tw