Updated on June 13, 2025
Updated on June 13, 2025
Privacy policy
At Vernova AI, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
At Vernova AI, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We collect information to provide, improve, and protect our services. The types of information we collect include:
Account Information: When you register for an account, we collect your name, email address, and professional credentials.
User Content: We collect and store the data, documents, and messages you upload or input into our AI tools to provide the requested services.
Payment Information: For paid subscriptions, we use third-party payment processors (such as Stripe) to collect billing details. We do not store your full credit card information on our servers.
Technical Data: This includes your IP address, browser type, device information, and usage patterns collected via cookies and similar technologies.
We collect information to provide, improve, and protect our services. The types of information we collect include:
Account Information: When you register for an account, we collect your name, email address, and professional credentials.
User Content: We collect and store the data, documents, and messages you upload or input into our AI tools to provide the requested services.
Payment Information: For paid subscriptions, we use third-party payment processors (such as Stripe) to collect billing details. We do not store your full credit card information on our servers.
Technical Data: This includes your IP address, browser type, device information, and usage patterns collected via cookies and similar technologies.
How we use your information
Vernova AI uses your data for the following purposes:
Service Delivery: To operate and maintain our AI models and platform features.
Personalization: To tailor the AI’s responses and user experience to your specific needs.
Security & Integrity: To monitor for fraudulent activity, prevent abuse, and ensure the safety of our platform.
Communication: To send you technical notices, updates, and administrative messages.
Vernova AI uses your data for the following purposes:
Service Delivery: To operate and maintain our AI models and platform features.
Personalization: To tailor the AI’s responses and user experience to your specific needs.
Security & Integrity: To monitor for fraudulent activity, prevent abuse, and ensure the safety of our platform.
Communication: To send you technical notices, updates, and administrative messages.
Data Sharing and Disclosure
We do not sell your personal data. We only share your information in the following circumstances:
Service Providers: With trusted vendors who provide hosting, payment processing, or analytics services under strict confidentiality agreements.
Legal Compliance: If required by law, regulation, or legal process to protect the rights and safety of Vernova AI or our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as a business asset.
We do not sell your personal data. We only share your information in the following circumstances:
Service Providers: With trusted vendors who provide hosting, payment processing, or analytics services under strict confidentiality agreements.
Legal Compliance: If required by law, regulation, or legal process to protect the rights and safety of Vernova AI or our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as a business asset.
Data Retention and Deletion
We retain your information only as long as your account is active or as needed to provide you with services. You may request the deletion of your account and associated data at any time by contacting us. Please note that some technical data may be retained for a limited period in backups or for legal compliance.
We retain your information only as long as your account is active or as needed to provide you with services. You may request the deletion of your account and associated data at any time by contacting us. Please note that some technical data may be retained for a limited period in backups or for legal compliance.
Your rights
Depending on your location, you may have rights regarding your data, including:
The right to access the data we hold about you.
The right to rectify or correct inaccurate information.
The right to request erasure (the "right to be forgotten").
The right to object to or restrict certain processing activities.
Depending on your location, you may have rights regarding your data, including:
The right to access the data we hold about you.
The right to rectify or correct inaccurate information.
The right to request erasure (the "right to be forgotten").
The right to object to or restrict certain processing activities.
Security
We implement industry-standard security measures, including SSL/TLS encryption, to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
We implement industry-standard security measures, including SSL/TLS encryption, to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns, please email us at support@vernova.com.tw.
If you have questions or concerns, please email us at support@vernova.com.tw.